Communication Center

Detailed Information

  • Category

    WinCC OA Functions

It is an innovative alarm management, alarm-remote trans- mission, and communication. SMS and Email are covered by the Communication Center.

Advantages :

  • Comprehensive recording about states and conditions.
  • Integration into existing systems.
  • Bi-directional communication with the control room.
  • Acknowledgement of alerts.
  • Simple configuration and handling.
  • Integrated duty plan and on-call service management.
  • No additional tools necessary.

Features:

  • Forwarding of alarms to on-call service management teams.
  • Different transmission media like SMS or Email.
  • Acknowledgement of receipt.
  • On-call service plan.
  • Active alarm status request.
  • Cyclic information.
  • Negligible configuration effort.